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FAQ
Below you will find answers to the most frequently asked questions. Need more information? Get in touch with us by mail, telephone or Facebook.
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IS THERE AN AGE RESTRICTION?
Guests under 18 years old are not allowed to sleep in our shared dorms. When booking a private room, you need to be accompanied by minimum one legal guardian over 18 years old – please contact us before you make your reservation.
HOW DO I CANCEL OR CHANGE MY BOOKING?
If you choose a non-flexible reservation it cannot be refunded once it is made. Therefore, we recommend that you choose a flexible reservation, which allows you to cancel your reservation free of charge, right up until 9 am one day prior to your arrival date. If you wish to cancel your flexible reservation made via our website, please contact us via email.
DO YOU HAVE PRICE GUARANTEE?
Yes, of course we do! When you book directly on our website, we guarantee that you will be getting it at the best online price
CAN I MAKE A RESERVATION AND PAY UPON ARRIVAL?
Depends on the reservation type you choose. Your credit card might be pre-authorised before the arrival date. For more information please see our Terms and Conditions.
HOW LONG CAN I STAY?
Oki Doki Hostel offers short term stays. If you'd like to book more than one week stay make sure to contact us via email in advance.
WILL I BE ABLE TO STAY IN THE SAME ROOM AS MY FRIENDS?
If you are booking beds in a dorm for more than one person, we can’t guarantee that you’ll be placed in the same room. If you want to be sure to stay in the same room, please book a private room.

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